Frequently Asked Questions

How can we help you?

What payment methods are accepted?

To make your shopping experience as convenient as possible we accept payments by credit card (Visa, MasterCard, American Express) and PayPal.

What are the delivery times ?

Orders are typically delivered within 5-10 business days of your purchase. Within minutes of payment, you will receive an email containing a link allowing you to track your order as well as detailed information regarding the status of your delivery.

Can you ship internationally?

Yes, our products can be shipped to all countries in the European Union without this incurring any additional cost for you. If shipping outside the European Union, you will have to pay customs duties.

What is the return policy?

In accordance with the rules in force, you can return the contents of your order to us. Items must be returned in their original packaging and in perfect condition within 14 days of the delivery date.

How do I choose the size that suits me?

You will find on the page of each product a section entitled "Size guide" whose aim is to help you choose the size that will suit you best.

How can I take care of my garment so that it lasts longer?

We recommend washing your garment inside out, in cold water, and drying on low heat to preserve print quality. Furthermore, the use of bleaching agents is not recommended to prevent discoloration.